A telephone service and website that offers counselling and help to women in abusive and/or violent situations. The service is for all women from different backgrounds, including immigration, asylum and refugee status.
Advice comes in 17 languages: French, Spanish, Italian, Portugese, Turkish, Kurdish, Romanian, Polish, Russian, Albanian, Serbian, Bulgarian, Vietnamese, Chinese, Farsi/Dari and Arabic
Advice and counselling is also available in German sign language. Information is also printed in easy to read language (plain, simple and easy to understand).
The site can be accessed annonymously and has an Emergancy Exit button in case women need to leave quickly.